How to Take Care of Your Traffic Citation / Ticket

WAIT to take care of your traffic citation until you receive a Notice of Bail (Courtesy Notice) from the Court.

If you do not receive your notice a week before your appear by date (written on the bottom of your citation):

• call the Traffic Division at (650) 363-4300, and
• ask them to check in the system to see if the court has received your citation/ticket.

Options for Taking Care of Your Traffic Citation

When you receive your Notice of Bail, it will say the amount you must pay for your citation/ticket. The following options may apply:

1. If you agree you are guilty and want to pay your citation, you have 4 options for paying:
   • Online
   • By mail - send your payment to the Traffic Clerk's Office at 1050 Mission Road, South San Francisco, CA 94080
   • In person at the Traffic Clerk's Office in South San Francisco (Dropbox only)
   • In person at the Criminal Clerk's Office on the 4th Floor, 400 County Center, Hall of Justice in Redwood City (Dropbox only).

   IMPORTANT:

   • No other services for traffic cases are available at the Redwood City location.
   • If paying by check, make check payable to "Superior Court." Write your court case number on your check.
2. You may plead guilty or no contest and request a reduction of your fine. Read Plead and Request Reduction for more info.
3. You may appear in court, plead not guilty, and request a court trial with the officer who gave you the citation present. This choice means the court will subpoena the officer (order the officer to attend court) and you will have to return another day for the trial. Read Appear in Court for more info.
4. You may plead not guilty and request a court trial date without having to appear in person in court. You can do this by:
   • turning in your request,
   • depositing the full bail amount, AND
   • waiving your right to the time limits for trial set by law.

   You can do this in person or by mail. Please do not deposit the bail amount online. Making a payment online will cause you to forfeit (lose) the bail amount and will close the case.

   Read Not Guilty by Mail for more info.

5. If your citation was for an infraction violation, you may request a Trial by Written Declaration.  The court must receive your request and total bail by the due date.   Read Trial by Written Declaration for more info.

Traffic School

• You may request and attend traffic school if you qualify. To attend traffic school, you must pay:
  • the total bail amount due on your citation/ticket, PLUS
  • a non-refundable $82.00 administrative fee.

  The traffic school will charge you a separate registration fee when you enroll. You can request traffic school:

  • by mail,
  • online through the Traffic Portal, or
  • at the Traffic Clerk's Office.

  NOTICES:

  • The Department of Motor Vehicles (DMV) will keep one violation confidential in any 18-month period if you complete a traffic school program. This means insurance companies will not see it and a point will not be added to your driving record.
  • If you qualify for traffic school but decide NOT to go, this may have a negative effect on your insurance.

  MORE information on Traffic School ».

Proof Of Correction Violations ("Fix It Tickets")

You can see specific instructions for correctable violations on the back of your citation. Correct the violation and have a police officer sign off on the citation. The DMV may also sign off on vehicle registration and driver license violations. You must present proof of correction to the Traffic Clerk's Office.

To have VC 16028 (insurance) violations dismissed, you must provide proof to the Traffic Clerk's Office that you had insurance coverage on the date you received the citation. Your proof must show:

• the driver's name,
• vehicle information, and
• the insurance effective and expiration dates.

If you had valid insurance on the date of the citation, the court will dismiss the insurance violation and charge you a $25.00 fee (for each correctable violation). If you got insurance after the date of the violation, the court may charge you a reduced bail amount.

MORE information on How Do I Obtain Proof of Correction? ».

Photo Red Light Camera Violations

If you are thinking about appearing in court to contest a photo red light camera violation, we strongly recommend that you first watch the video of the violation. You can watch the video:

• by making an appointment with the specific police department, OR
• through the vendor's website listed on your citation (not the court's website).

MORE information on Photo Red Light Camera Violations ».

Financial Hardship and Your Ability to Pay Your Traffic Citation

If you have been ordered by the court to pay a fine, and you can show you have a financial hardship, you may ask the court to consider your ability to pay. You may also ask the court for a payment plan or community service in lieu of paying that fine.

MORE information on Ability to Pay Determination ».